Privacy Policy

1. Overview

Polished Gate Institute (“we”, “us”, “our”) provides greeting card creation courses. This Privacy Policy explains how we handle personal data across our site and services available under polishedgate.click.

2. Data we collect

• Account data: name, email, hashed credentials.
• Transaction data: purchased courses, timestamps, and non-sensitive payment metadata processed by our payment providers.
• Communications: messages sent via our contact form and support channels.
• Device and usage: IP address, browser, pages viewed, and interactions with course features.

3. Why we process data

• To provide and maintain courses and certificates.
• To prevent abuse, secure accounts, and troubleshoot issues.
• To comply with legal obligations and tax requirements.
• To improve our curriculum and user experience via aggregated analytics.

4. Cookies and similar technologies

We use essential cookies for authentication and session integrity. Optional analytics cookies help us understand course engagement. You can adjust choices via the cookie banner in the footer or your browser settings.

5. Sharing

We do not sell personal data. We share limited information with service providers that help deliver our services (e.g., hosting, analytics, email). These providers are bound by contracts to process data only on our instructions.

6. Data retention

We keep data only as long as necessary for the purposes described, including legal, accounting, or reporting requirements. We use documented schedules to remove or anonymize data when it is no longer needed.

7. Your rights

Depending on your region, you may request access, correction, deletion, restriction, or portability of your personal data. You can also object to certain processing. Contact us at [email protected].

8. International transfers

When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses or other lawful mechanisms.

9. Security

We apply layered security controls including encryption in transit, strict access management, and continuous monitoring. No method is 100% secure, but we strive to protect your information responsibly.

10. Children

Our services are not directed to children under 13. If you believe a child provided us data, contact us to remove it.

11. Contact

Questions about this policy? Email [email protected] or write to Polished Gate Institute, 548 Market St, San Francisco, CA 94104, USA. Phone: +1 (415) 915-2042.

12. Changes

We may update this policy. Material changes will be announced on this page with a new effective date.